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Sales Line: 0844 800 3069
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Our Testimonials
We always like to hear of your experiences with us, so we are providing a section where you can describe the service you received;
how the product was, packaging, delivery, speed,quality of instructions etc. Add your feedback here!
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Just a short email to express my feelings of your company providing an excellent after sales service, i have contacted you about 4 times since i bought the shower unit and each time your staff have provided an excellent after sales service and have been most helpful. today again Yasmin was good enough to help me with the shower handle, i would be purchasing another shower with steam in march from your company as you provide an excellent service, many thanks
hi we would like to say a Big Thank you to Yasmin and your staff who helped us obtain a part for our shower.. cant believe how quick it arrived we now have a shower back in working order.. thanks
04/11/2011
Dear Yasmin,
Apologies for the delay in response to your email. I wanted you to know that I was very impressed with the quality of customer service, attention to detail and the exceptional effort made by yourself to meet my requirements. Three months have passed since the purchase of my Insignia Shower and I am very happy with it!
Thank you for your care and consideration.
Regards
Hilary F
20/10/2011
Hi To You All
Just wanted you all to know im really very very impressed my unit is 2 years old now and you still do all you can to help I do not know any other company that would look after their customers like this every one of the staff whichever part of the company genuinely actually care.Superb service,Lovely people.Keep it up.
Have a great bank holiday.
Best wishes to you all
Ken.
27/08/2011
Mr Kenneth Smith
Cleveland
I recently placed an order for a shower enclosure which I did over the phone so that I could discuss the options available. I was sent all the correspondence through the post and via email by Yasmin with whom I spoke to. Unfortunately the night before the shower was due to be delivered the owner of the property at which I live decided to withdraw the permission they had initially granted meaning I needed to cancel the enclosure which was already in my area ready for delivery the following day. Around 30 minutes later I had a call from Yasmin stating that she had spoken to the delivery company and she had managed to get the cost of return down to the same as what I paid for the item to be delivered to me. I would say that Yasmin is the most friendly, helpful, pleasant and customer friendly person I have spoken to, not just at your company but any company I have dealt with. I can′t thank her enough!
02/08/2011
Thank you for all your communications and your team at Milton Keynes have been very helpful especially "Yasmin", The customer services has been 5 stars. It can be confusing when we compare the price on Ebay as you are aware. But hope this won′t effect our relationship as we are planning to be your long term customers.
Kind regards
Kwan
14/07/2011
Hi Yasmin
Many thanks for all your help on Tuesday. The receipt arrived in the post first thing the following day, and the Radiator itself actually arrived this afternoon!!!
Your customer services are the best!! Friendly, reliable and very, very quick!!
Kind regards
Christine Clark
24/06/2011
the service i received from your company from the moment that i placed my order to and including the driver who delivered it was to say the least was excellent i could not wish for a better service. i will without hesitation recommend your company to all my family and business collages.Once again Thank You For Your Excelent Service
21/06/2011
Mr P P Redmond
Birmingham
Hi I just wanted to thank you for the brilliant professional service you have given me since ordering my shower enclosure.
From the 1st call I made to Leon to the technical staff the rest of the staff have been courteous polite and extremely helpful in everything I have asked.
Many thanks from a very happy customer
31/05/2011
Just to say your company excels when it comes to service. From the sale to the delivery just faultless, especially as you inform me the drivers name and contact details for security. Thank everyone at Bath Depot, words cant express my gratitude!
02/05/2011
Fantastic after sales, support team and would recommend this company to anyone....Also Thanks to robin in accounts for the hassle my credit card company caused!
21/04/2011
A truly pleasurable buying experience. From the sales staff to the delivery to the after care, buy with 100% confidence! Thank you everyone on behalf of myself and my husband.
07/04/2011
Just wanted to drop you a short note to thank you for all your assistance. We have had both our bathrooms fitted now are are delighted with the quality and your excellent customer service. I will definitely recommend your company to others! Many thanks again
18/03/2010
Very easy to follow instructions on the the web, great item and fantastic customer service. A++++
Hiya, you have sent replacement items for my bath and shower unit last Wednesday, still this week they havent arrived, please could you help, thanks Mr Croud
Very good product, with what can only be described as the fastest postage ever
01/11/2009
Quick delivery, extremely helpful staff. A++
22/11/2009
Top Drawer Service!
25/11/2009
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