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* Before making a claim please be sure to check our FAQ first which can be found here you may find your question has already been answered

Online Customer Services Form

At Bath Depot we live in the real world and from time to time things can go wrong, therefore we want to make your life easy, so in the event that you should need to contact us please fill out the form below.
If you would like to claim under our 12 or 24 month warranty, and it’s a shower or bath, please attach your copies of the registered plumber/electrician’s invoice(s) that fitted or connected your unit originally.
Alternatively if you are claiming for any other reason please attach any pictures you have to support your claim. (fill this form in first, then you will be given the opportunity to upload any pictures)

Please Note:

THE CUSTOMER SERVICE DEPT IS BASED IN EUROPE AND ONLY EVERY ANSWER YOU IN WRITING WHICH IS BETTER FOR YOU AND YOUR RECORDS. NO TELEPHONE CALLS CAN BE MADE PLEASE CHECK YOUR E-MAILS AS ALL REPLIES ARE GIVEN WITHIN 24 HOURS.
Please complete the details below
Billing Name
*
Address line 1
*
Address line 2
Address line 3
Address line 4
Post Code
*
Telephone Number(s)
*
Email address
*
Purchased From
*
Model Number
*
Invoice Number
*
*
Please tell us the nature of your problem (Note - damaged is not acceptable, please be as specific as possible)
* ensure you complete mandatory items

Returns Form

In the unfortunate case where you have to return an item to us, please click the link below, print and fill out the form as instructed.
Bath Depot Returns Form

 		  
Deal of the day
TP-F5008
£15.00